
Empowering Medical Directors and Residential Facilities with Seamless and Efficient Virtual Care.
Our Services
-
After-Hours and Overflow Care
Ensure seamless medical coverage for residents during evenings, weekends, and high-demand periods, reducing unnecessary hospital transfers.
-
Virtual Rounds for all Patients
Our providers can conduct routine and urgent virtual visits for residents, ensuring timely and effective medical care.
-
AI-Driven Documentation
Automated transcription and coding to streamline administrative tasks, allowing staff to focus on patient care, while keeping records at the highest accuracy.
VitalCare empowers Medical Directors to be more effective by providing seamless telehealth support tailored to their needs. We handle as many patient calls as required, including overflow and off-hours, ensuring 24/7 quality care without adding costs to the facility or the Medical Director.
Our providers offer expert guidance to facility nurses and bill patient insurance directly, eliminating administrative burdens. Medical Directors maintain full oversight with daily care reports and the ability to review and guide patient care decisions. With an easy-to-use system, comprehensive onboarding, and staff training, VitalCare makes it effortless for Medical Directors to ensure their patients receive exceptional care.

The Problem
-
Multiple Facilities
Managing patient care across multiple locations can be overwhelming, leading to delays in response time and administrative bottlenecks.
-
High Call Burden for Providers
Medical Directors and their providers are often inundated with urgent calls, leading to burnout and decision fatigue.
-
Uncompensated Call Structure
Many after-hours and on-call duties are unpaid, increasing frustration among medical professionals.
-
Provider Burnout
A heavy workload and lack of proper support lead to emotional exhaustion and burnout among healthcare providers.
-
Cumbersome Medical Charting
Excessive paperwork and inefficient documentation slow down patient care and increase administrative workload.
Our Solution
-
Our telehealth platform enables seamless oversight of multiple facilities’ patient care through a centralized dashboard, providing real-time patient data and consultation notes. Our telehealth providers ensure 24/7 quality care for your patients, enabling you to oversee more facilities.
-
VitalCare’s 24/7 virtual provider support reduces the immediate burden by handling routine and urgent calls, allowing directors to focus on critical cases.
-
Our AI-powered documentation system automates note-taking, coding, and billing integration, making charting more efficient and allowing providers to dedicate more time to patients.
-
With our structured telehealth system, on-call services can be monetized through seamless billing and reimbursement support, allowing for patients to be seen multiple times a day, if needed while ensuring fair compensation for the providers.
-
VitalCare provides a collaborative support network with virtual provider assistance, AI-powered automation, and after-hours coverage to alleviate Medical Director’s and facility’s providers’ stress and improve work-life balance.
“VitalCare has made such a difference in my daily life. I no longer have to worry about waiting hours for medical attention. The virtual consultations are quick, and the doctors truly care about my well-being.”
— Eleanor G., Resident