Effective Date: January 1, 2025

1. Acceptance of Terms By accessing and using www.vitalcare.org ("Website"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website.

2. Services Provided VitalCare provides telehealth, urgent care services, and medical AI assistance for billing, transcription, and after-visit summaries. These services do not replace in-person medical care when necessary.

3. User Responsibilities

• You must be at least 18 years old or have parental consent to use our services.

• You agree to provide accurate information and comply with all applicable laws.

• You are responsible for maintaining the confidentiality of your account credentials.

4. Medical Disclaimer VitalCare does not provide emergency medical services. If you are experiencing a medical emergency, call 911 immediately. The information provided on this Website is for informational purposes only and should not be construed as medical advice.

5. HIPAA Compliance VitalCare complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect your Protected Health Information (PHI). All medical data is stored and transmitted securely in accordance with HIPAA standards.

6. Limitation of Liability VitalCare is not liable for any damages resulting from the use of our Website or services. We do not guarantee the accuracy of AI-generated medical billing codes, transcription, or treatment recommendations.

7. Termination of Use We reserve the right to suspend or terminate your access if you violate these Terms.

8. Changes to Terms We may update these Terms at any time. Continued use of the Website constitutes acceptance of any modifications.

9. Governing Law These Terms shall be governed by the laws of Delaware, without regard to conflicts of law principles.